Moissanite.com Customer Care
It's always easy to contact Moissanite.com! You can call, chat, or email us at any time with any product or order-related questions! We typically respond within one business day to emails and requests made outside of our standard customer service hours (Monday-Friday 9:00 AM - 6:00 PM EST).
About Our Parent Company, Charles & Colvard®
Charles & Colvard is the exclusive global supplier of moissanite, a patented jewel with unrivaled brilliance and fire. Founded in 1995, Charles & Colvard, Ltd. is the sole source worldwide for moissanite, a unique created gemstone with exceptional brilliance, fire, luster, durability, and rarity like no other gemstone available on the market.
Charles & Colvard is proud to be a member of the American Gem Society, Jewelers of America, Jewelers for Children, the American Gem Trade Association, Gemological Institute of America, Manufacturing Jewelers & Suppliers of America, Jewelers Security Alliance, Jewelers Board of Trade, the Jewelers Vigilance Committee, North Carolina Jewelers Association, North Carolina Chamber of Commerce, Diamond Council of America, and Better Business Bureau of North Carolina.
Charles & Colvard is a publicly traded corporation listed on the NASDAQ Global Select Market under the symbol “CTHR.”
To learn more about our parent company, click here http://www.charlesandcolvard.com