Moissanite.com Customer Care
It's always easy to contact Moissanite.com! You can call, chat, or email us at any time with any product or order-related questions! We typically respond within one business day to emails and requests made outside of our standard customer service hours (Monday-Friday 9:00 AM - 6:00 PM EST).
About Our Parent Company, Charles & Colvard®
Charles & Colvard is the exclusive global supplier of moissanite, a patented jewel with unrivaled brilliance and fire. Founded in 1995, Charles & Colvard, Ltd. is the sole source worldwide for moissanite, a unique created gemstone with exceptional brilliance, fire, luster, durability, and rarity like no other gemstone available on the market.
Charles & Colvard is proud to be a member of the American Gem Society, Jewelers of America, the American Gem Trade Association, Gemological Institute of America, Manufacturing Jewelers & Suppliers of America, Jewelers Security Alliance, Jewelers Board of Trade, the Jewelers Vigilance Committee, North Carolina Jewelers Association, and Better Business Bureau of North Carolina.
Charles & Colvard is a publicly traded corporation listed on the NASDAQ Global Select Market under the symbol “CTHR.”
To learn more about our parent company, click here http://www.charlesandcolvard.com