Moissanite.com Customer Care
It's always easy to contact Moissanite.com! You can call, chat, or email us at any time with any product or order-related questions! We typically respond within one business day to emails and requests made outside of our standard customer service hours (Monday-Friday 9:00 AM - 6:00 PM EST).
The Five C's of Moissanite
Every Charles & Colvard Created Moissanite® is hand-faceted by a master gem cutter to maximize brilliance and spark the ultimate fire. The angles and proportions are precisely calculated to be ideal for the refractive index of moissanite.
While moissanite can be found in a range of colors, the vast majority are near-colorless. Moissanite colors include colorless, near-colorless with undertones of green to yellow to gray, and a few rare fancy green gems. The premium quality moissanite available is Forever Brilliant®, a Charles & Colvard® brand. Forever Brilliant is up to four grades whiter, enhancing its brilliance and brightness.
Tiny, needle-like inclusions invariably develop during the growing process of moissanite, however only moissanite gemstones that pass Charles & Colvard’s stringent quality standards are made available for distribution.
Very Good (VG) Moissanite Clarity
The clarity of the vast majority of moissanite gemstones used in jewelry is very good (VG), Charles & Colvard’s highest quality moissanite which are very slightly included. These minute inclusions (very small micro-pipes, very faint crystals or feathers) can only be seen when observed with effort under 10x magnification. They’re invisible to the un-aided eye and have a very minimal impact on light refraction.
Good (G1) Moissanite Clarity
The clarity of moissanite gemstones made available for special private label use in jewelry is good (G1), Charles & Colvard’s high quality moissanite which are slightly included. These slight inclusions (small micro-pipes, crystals or feathers), are noticeable to an experienced grader when observed under 10x magnification. They’re unnoticeable to the un-aided eye and have a minimal impact on light refraction.
Because moissanite is 10% lighter than the equivalent size diamond, most jewelers find it easier to sell moissanite by size rather than weight. A 6.5mm moissanite will exactly fit a setting that takes a one-carat diamond, but will actually weigh 0.88 carats. If you do buy moissanite by weight, you’ll find that it is 10% larger than you expect.
Like other gems, large sizes of moissanite are rarer. However, the premium for large sizes is much less, making moissanite a particularly good choice for bold jewelry designs.
The Charles & Colvard Certificate of Authenticity ensures that your moissanite gemstone is an original of exceptional quality & craftsmanship.
Because it is grown in an American laboratory, Charles & Colvard Created Moissanite is a responsible alternative to mined gems, providing jobs without damaging the environment. Carat for carat, no gem offers more affordable luxury than Charles & Colvard Created Moissanite. You never have to compromise quality, size, or style to fit your budget.
Charles & Colvard Created Moissanite’s durability means that its beauty and value will endure for generations. With this gem’s hardness second only to diamond, it’s extremely resistant to scratching, abrasion, breaking, or chipping. Charles & Colvard stands behind each moissanite with a Limited Lifetime Warranty assuring that its brilliance and fire will never fade.